YOUR RESTAURANT NEEDS TO IMPROVE GUEST LOYALTY
We help restaurant chains fix under-performing loyalty and CRM programs.
Restaurant Loyalty Specialists is a boutique restaurant marketing consulting firm founded by Olga Lopategui.
15 years of experience in marketing leadership roles with large restaurants taught Olga how much easier it is to win guests' business over and over when their personal data is wisely used in marketing.
Restaurant Loyalty Specialists is here to enable you to convert your customer data into actionable insights, all while using the technology that you have already implemented.
LARGE & ENTERPRISE RESTAURANT CHAINS
Your team. Your tech stack. Your loyalty program.
The strategy that produces quantified positive results.
CMO, El Pollo Loco
“Olga is one of the strongest loyalty professionals I’ve had the opportunity to work with in the industry. She has incredible attention to detail and helped changed the trajectory of our loyalty program with regular double digit year over year comp growth.”
MEDIUM & SMALL RESTAURANT CHAINS
Bring your loyal customers back more often, with higher check.
Train your team to run loyalty marketing with less effort.
PR and Marketing Director, Vitality Bowls
“Olga is an absolute pro at evaluating and leveraging all aspects of Punchh. She went above and beyond to support our brand and franchisees by re-creating our Welcome Journey strategy in addition to developing various visually appealing and functional templates for our franchisees – we couldn’t be happier with the results!”