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INSIGHTS

RESOURCES & EXPERTISE

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SUCCESS STORIES

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Blog

Success Stories

SUCCESS STORIES

Tools

TOOLS

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How Do Hungry People Decide Where To Eat, and What Does Loyalty Have To Do With it?

McKinsey and Co solved this with the revolutionary Loyalty Loop model. What does the restaurant consumer decision-making look like, and how does loyalty play into it? Download our Mealtime Decision Journey™ and fit the puzzle pieces together.

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An Assessment Tool:

How does your email marketing program rank?

It takes 3 minutes to discover if you are leading the restaurant email marketing pack or playing catch up. Take our assessment and discover the highest impact improvement opportunities to take action on to optimize loyalty in your business.

TAKE THE ASSESSMENT

POINT OF VIEW

Point of View

Local Marketing Meets CRM Tools:

Localization and Personalization for Brand Loyalty

Hosted by Justin Ulrich,

VP of Marketing

A podcast series by Evocalize

evocalize.com

GET PERSONAL WITH

LOYALTY

A Seat at the Table: Fostering Customer Loyalty for Your QSR

Hosted by Erin Raese, Global SVP, GTM & Strategy at Annex Cloud

A podcast series by Annex Cloud

annexcloud.com

How to Keep Your Customers Coming Back

A conversation with Jeremy Julian, COO of Custom Business Solutions.

A Restaurant Technology

Guys podcast

Fireside Chat: Answering Your Customer Loyalty Questions

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Hosted by Abhinav Kapur,

Founder and CEO of Bikky

bikky.com/blog

Redefining Loyalty: From Points & Discounts to Understanding Your Customer

A conversation with Diane Le,

Sr. Director, Loyalty Strategy

Restaurants Reinvented: A podcast series by Qu Beyond, hosted by Jennifer Kern, CMO

qubeyond.com

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Get More Diners More Often,

Create Loyal Customers with the Data you Have

Hosted by Stephanie Rachmeler,

Director of Marketing + Design

Rising Tide Webinar: Educational Series by FullCourse

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How to Measure the Health

and Effectiveness of Your

Loyalty Program

A conversation with Emily Rugaber of Thanx, and Christopher

Kopenec of Brinker International.

Hosted by Charlie Pogacar,

Content Associate Editor at QSR

qsrmagazine.com

The Science of Loyalty

Hosted by Zach Oates, Author, Entrepreneur and Customer Relationship Guru

ovationup.com

Challenges Facing Restaurant Marketers and a Secret Weapon to Build Your Email Database

Hosted by Joseph Szala

forktales.co/podcast

Dunkin’ Customers Lash Out Over New Loyalty Program

restaurantbusinessonline.com

NEWSLETTERS & ARTICLES

News

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